RETURN POLICY

  • The order can be returned within 5 days from the date of delivery.

  • We will not accept the return order once it crosses more than 5 days.

  • To initiate the return, kindly contact or whatsapp to +91 91596 81276.

  • We will not accept the return order without our approval.

  • The customer should bear the return courier charge.

  • We will not take any responsibility for the return of habitual damage(s) on the backpack made by the customer.

  • Covered in Warranty:                                                                                                                                                                                                                      We provide warranty for backpacks for 6 months on condition basis. It covers all manufacturing defects in zippers and stitching caused by                      workmanship error for a period of 6 months from the time of purchase.

  • Not Covered in Warranty:                                                                                                                                                                                                                We doesn't cover We We won't habitual wear and tear, usage under extreme conditions, damage due to improper care (accident,                                    misuse or negligence) and damage caused by acts such as floods, fires or earthquake.

  • For any warranty related issues, please call the customer support +91 91596 81276.

CONTACT US

191/6, MPS Complex, 

Jeevanantham Road,

Rathinapuri,

Coimbatore,

Tamil Nadu - 641027.

Email:ozotrekkingbags@gmail.com

Call/Whatsapp : +91  91596 81276

Copyright © 2020 OZO Trekking Bags. All Rights Reserved.