REFUND POLICY

  • Once the customer cancel the order before dispatch, the refund will be provided within 2 to 4 days.

  • The customer can return the order within 5 days from the date of delivery.

  • The customer should initiate the return order within 5 days from the date of delivery.

  • Once we receive the return order,  the refund will be sent to the customer account within 2 to 4 days.

  • If we receive the returned order with manual defects or damage made by the customer, then we will not  provide the refund to the customer.

  • The refund will not be provided for the covered in warranty for  6 months. Only the craftsmanship error will be rectified on the same product.

  • The customer should bear the return courier charge.

  • In case of return on warranty basis, customer should provide the invoice to raise the concern.

CONTACT US

191/6, MPS Complex, 

Jeevanantham Road,

Rathinapuri,

Coimbatore,

Tamil Nadu - 641027.

Email:ozotrekkingbags@gmail.com

Call/Whatsapp : +91  91596 81276

Copyright © 2020 OZO Trekking Bags. All Rights Reserved.